Shipping & Refunds
Shipping
Free shipping with tracking on every order. We ship to 13 countries: United States, United Kingdom, Canada, Australia, Germany, Austria, Belgium, France, Ireland, Italy, Netherlands, Portugal and Spain.
Delivery takes 12–25 business days. You'll get a tracking number as soon as your order ships.
Refunds
Arrived damaged or not as shown? Contact us within 30 days of delivery and we'll make it right with a refund or a replacement.
To speed things up, send your order number and a photo of the problem.
Contact
Questions about an order? DM us on TikTok or Instagram @pimpen, or use the contact form on this site.